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Incident History

Complete record of all system incidents and resolutions

Total Incidents
4
Last 90 days
Resolved
4
100% resolution rate
Avg Resolution
42m
Mean time to recovery

Incident Timeline

Chronological record of all incidents, including details and resolution updates

API Gateway Latency Spike

Increased response times observed on API endpoints affecting scan initiation

minor
Resolved
API Gateway
Scanner Engine
Started: 9/13/2025, 11:34:43 PM
Resolved: 9/14/2025, 1:34:43 AM
Duration: 2h 0m

Latest Updates:

Issue Identified9/13/2025, 11:34:43 PM

We have identified the cause of increased API response times and are working on a fix.

Issue Resolved9/14/2025, 1:34:43 AM

API response times have returned to normal levels. All services are fully operational.

Scheduled Database Maintenance

Routine database optimization and security updates

maintenance
Resolved
Database Services
Web Application
Started: 9/9/2025, 11:34:43 PM
Resolved: 9/10/2025, 12:04:43 AM
Duration: 30m

Scanner Engine Temporary Unavailability

Scanner service experienced temporary downtime due to infrastructure updates

major
Resolved
Scanner Engine
CLI Tool Distribution
Started: 9/2/2025, 11:34:43 PM
Resolved: 9/3/2025, 12:19:43 AM
Duration: 45m

Latest Updates:

Service Unavailable9/2/2025, 11:34:43 PM

Scanner service is currently unavailable due to planned infrastructure updates.

Restoration in Progress9/3/2025, 12:04:43 AM

Infrastructure updates completed, service restoration in progress.

+1 more updates

Authentication Service Degraded Performance

Users experienced slower login times due to increased traffic

minor
Resolved
Authentication Services
Web Application
Started: 8/26/2025, 11:34:43 PM
Resolved: 8/27/2025, 1:04:43 AM
Duration: 1h 30m

Incident Prevention & Monitoring

How we prevent incidents and minimize impact when they occur

Proactive Monitoring

  • • 24/7 automated monitoring across all services
  • • Real-time alerting for performance degradation
  • • Predictive analytics for capacity planning
  • • Regular health checks and synthetic monitoring

Incident Response

  • • Dedicated on-call engineering teams
  • • Automated incident escalation procedures
  • • Real-time communication during incidents
  • • Post-incident reviews and improvements