Privacy Policy
Barranjoey Capital Pty Limited ABN 85 630 955 387 trading as SEQUB.COM is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent orchestration platform.
Introduction
Barranjoey Capital Pty Limited ABN 85 630 955 387 trading as SEQUB.COM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent orchestration platform, including our website, web application, visual workflow builder, agent marketplace, and related services (collectively, the "Services").
Information We Collect
How We Use Your Information
Primary Purposes
Service Delivery
Provide AI agent orchestration, execute workflows, maintain user accounts
Workflow Optimization
Analyze agent performance, suggest improvements, identify bottlenecks
Platform Improvement
Enhance orchestration engine, improve visual builder, develop new agent integrations
Customer Support
Respond to inquiries, provide technical assistance, resolve issues
Communication
Service Notifications
Workflow completion alerts, agent status updates, system updates
Account Management
Password resets, billing notifications, subscription changes
Marketing Communications
Product updates, new agent announcements, marketplace features (with your consent)
Security Alerts
Urgent security notifications, breach notifications if required
Legal and Compliance
- Legal Obligations: Comply with applicable laws, respond to legal requests
- Terms Enforcement: Enforce our Terms of Service, prevent fraud and abuse
- Business Operations: Internal analytics, business planning, regulatory compliance
Information Sharing and Disclosure
We Share Information With:
Service Providers
We work with trusted third-party service providers to deliver our Services:
Cloud Infrastructure
Cloudflare (CDN, security, and performance services)
Payment Processing
Stripe (subscription billing, payment processing, and financial transactions)
Business Operations
Google Workspace (email, document collaboration, and internal communications)
Analytics & Support
Privacy-focused analytics providers and customer service platforms
These providers are contractually bound to protect your information and use it only for the specific services they provide to us.
We Do NOT Share:
- • Your workflow designs with unauthorized parties
- • Detailed execution results outside your organization
- • Personal information for marketing by third parties
- • Your API keys or sensitive integration data
Legal Requirements
- • When required by law, regulation, or court order
- • To protect our rights, property, or safety
- • To prevent fraud, security threats, or illegal activity
- • In connection with business transactions (mergers, acquisitions)
Data Security and Protection
Security Measures
Encryption
Data encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Controls
Multi-factor authentication, role-based permissions, principle of least privilege
Infrastructure Security
SOC 2 Type II compliant cloud providers, regular security audits
Monitoring
24/7 security monitoring, intrusion detection, automated threat response
Workflow Processing Security
Secure Execution
Workflows run in isolated, secure environments
API Key Protection
Your API keys are encrypted and never exposed to other users
Isolated Agents
Each agent execution runs in isolated containers with no cross-contamination
Result Security
Workflow results encrypted and accessible only to authorized team members
Incident Response
Containment
Immediate containment of any security incidents
Notification
Prompt notification of affected users within 72 hours
Investigation
Forensic investigation and remediation
Improvement
Continuous improvement of security measures
Data Retention and Deletion
Retention Periods
Account Data
Retained while your account is active and for 3 years after closure
Workflow Results
Retained for 90 days or as specified in your subscription plan
Usage Logs
Retained for 1 year for security and debugging purposes
Agent Execution Data
Retained for 30 days for debugging and performance analysis
Data Deletion
Account Deletion
Complete account and associated data deletion within 30 days of request
Selective Deletion
Individual workflows and execution results can be deleted through your dashboard
Legal Holds
Data subject to legal obligations may be retained as required by law
Backup Recovery
Data in secure backups automatically purged according to retention schedules
Your Privacy Rights
Access and Control
You have full control over your personal data and account settings.
Account Access
View and update your profile information anytime
Data Portability
Export your workflows and execution data in standard formats
Workflow Management
Delete individual workflows, modify agent configurations
Communication Preferences
Opt-out of non-essential emails and notifications
Regional Rights
Exercising Your Rights
To exercise any of these rights, contact us at ask@sequb.com or through your account settings. We will respond within 30 days and may request verification of your identity.
International Data Transfers
Cross-Border Processing
As an Australian company using global service providers, your information may be transferred to and processed in various countries.
Australia
Primary data controller and business operations
United States
Cloudflare (CDN/security), Stripe (payment processing)
European Union
Cloudflare edge locations, Google Workspace services
Other Jurisdictions
Service provider edge locations for performance optimization
Legal Safeguards
Standard Contractual Clauses (SCCs)
For EU data transfers where required
Adequacy Decisions
Transfers leverage adequacy decisions where available
Service Provider Agreements
All providers bound by strict data protection clauses
Security Standards
Consistent security measures maintained across all jurisdictions
Third-Party Services and Integrations
Connected Services
When you integrate Sequb with third-party services (OpenAI, Anthropic, Slack, Gmail, etc.), those services may collect information according to their own privacy policies. We recommend reviewing their privacy practices.
Analytics and Monitoring
We use privacy-focused analytics tools to improve our service. These tools are configured to minimize data collection and respect your privacy preferences.
Children's Privacy
Our Services are not designed for or directed at individuals under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it immediately.
Changes to This Privacy Policy
Updates
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service features. We will notify you of material changes by:
- • Email notification to your account email address
- • Prominent notice on our website and dashboard
- • In-app notifications for significant changes
Effective Date
Changes become effective 30 days after notification, giving you time to review and opt-out if desired.
Contact Information
Privacy Team
For privacy-related questions, concerns, or requests
Address
Barranjoey Capital Pty LimitedSuite 20, 47 Abbeywood St
Taigum QLD 4018
Australia
ABN
85 630 955 387
Data Protection Officer
For EU inquiries
Address
As above (Australian entity servicing global customers)
General Support
For general questions about our Services